Patient Satisfaction and Quality of Services

At Foothill Regional Medical Center, our staff members and physicians are committed to providing every patient with compassionate patient-centered quality care and treatment. We are dedicated to ensure your satisfaction with your care and services are excellent. One of the hospital’s most important priorities is “patient safety” and to provision quality care in a healing environment. We believe in and practice “Continuous Quality Improvement.”

Foothill Regional Medical Center participates in the National Quality Initiatives to help ensure best practices are being utilized and efforts towards continuous quality improvements are taken. Our current participation in National Quality Care measures include how well we perform best practices for the care and treatment of patients for immunizations, treatment of blood clots (VTE), sepsis care, and stroke care.

HCAHPS – What Our Patients Say About Us

Foothill Regional Medical Center has access to feedback from our patients on their experience with our care and services. HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a standardized survey instrument and data collection methodology for measuring patients’ perspectives of hospital care.

We hope that you will strongly agree that we are providing you and your loved ones with exceptional service.

We use this information in our continuous improvement efforts. Please let any of our staff members, or supervisors, know if we can help improve our services.